5 STRATEGIES TO RETAIN CUSTOMER LOYALTY

As a marketer you need customer to bring your brand or business still existed. Get the new customer is important thing to survive but more important is to keep existed customer. Studying your current customers can help you learn what to do today to retain customer’s loyalty and more revenue tomorrow.   Customer loyalty research  has shown that most companies lose 45% to 50% of their customers every five years, and winning new customers can be up to 20 times more expensive than retaining existing customers. Moreover, just a 5%…

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