KAIZEN – A management application that remain actual

Based on the corporate philosophy of ‘customer first’ and ‘quality first’ since its founding, Toyota Motor Co., Ltd won the Deming Application Prize in 1965 and the Japan Quality Control Award in 1970, following the introduction of statistical quality control (SQC) in 1949, and has conducted Total Quality Management (TQM) based on the unchanging principles of ‘customer first’, Kaizen, and ‘total participation’. In addition since the launch of the Creative Idea Suggestion System in 1951, the number of suggestions has steadily increased, and the system has supported flexible responses to…

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